Refund Policy
Last updated: 25 June 2026
You can cancel at any time from your account or the Paddle billing portal. When you cancel, your plan stays active until the end of the period you have already paid for, and you will not be charged again.
14-day money-back guarantee
If you are not satisfied, contact support@complyable.eu within 14 days of your first payment for a new subscription and we will refund it in full. After that, payments for completed billing periods are non-refundable, and cancelling stops future renewals rather than refunding the current period.
How refunds are processed
Paddle is our payment provider and Merchant of Record, so refunds are issued through Paddle to your original payment method. This policy does not affect any mandatory statutory rights you may have.
This page is general information about our service, not legal advice.